Privacy Policy

At Apex Performance Solutions, your privacy and trust are paramount. This privacy policy outlines how we collect, use, protect, and disclose your personal information when you use our online platform and services related to luxury automotive maintenance and tuning.

Information We Collect

We collect personal information that you voluntarily provide when using our services or interacting with our site. This may include:

• Contact details such as your name, postal address, phone number, and email
• Vehicle information relevant to the services requested (make, model, year, VIN)
• Payment information necessary to process transactions
• Details about your service history and preferences
• Technical data collected automatically such as IP addresses and device information for security and analytics purposes

How We Use Your Information

Your information is used to:

• Provide and manage automotive services including diagnostics, tuning, repairs, and detailing
• Communicate appointment confirmations, service updates, and important announcements
• Process payments and maintain accurate billing records
• Improve our online platform and customer service experience
• Comply with applicable legal and regulatory obligations

Data Sharing and Disclosure

We respect your privacy and do not sell personal information. We may share your information only with trusted third parties when necessary to:

• Facilitate payment processing and service delivery
• Comply with legal orders or government requests
• Protect the safety and rights of Apex Performance Solutions and its customers

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described here or as required by law. When no longer needed, your data is securely deleted or anonymized.

Your Rights Under GDPR

If you are located in the European Economic Area, you have certain rights regarding your personal data, including the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal and contractual obligations
• Restrict or object to certain processing activities
• Withdraw consent at any time where processing is based on consent
• Request data portability

To exercise these rights, please contact us at our physical address provided below.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or alteration.

Use of Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience and gather anonymous usage statistics. You can control cookie preferences through your browser settings.

Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from minors without parental consent.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our site with the effective date communicated accordingly.

Contact Information

If you have questions or concerns regarding this privacy policy or your personal data, please contact us at: